November 27, 2020

Paul Akers - Fix What Bugs You

Paul Akers is the founder and president of FastCap, a product development company specializing in woodworking tools and hardware for professional builders.

He is also the author of 2 Second Lean, Lean Health, Lean Travel, lean  Life and Banish Sloppiness. In 2016, Paul’s book, 2 Second Lean, was recognized by the Shingo Institute and won the Research and Professional Publication Award.

Paul is an energetic speaker whose core passion is helping people discover their full potential and showing others how to implement Lean in their business and personal life.

Former Head of Leadership and Organizational Effectiveness for Manulife, Former Head of Enterprise Business Engagement and Implementation for Global HR at CIBC and Chief People Officer of ATB.

Tara oversees human resources, team member programs, change management, and internal communications. Tara brings a wealth of leadership experience in human resources and talent development to the People & Culture teams.

Adam Weber is the Chief People Officer and Co-Founder of Emplify and author of Lead like a human. At Emplify, he helps lead an innovative, highly engaged culture and shares those learnings with strategic people leaders all over the world. He is an expert and speaker on employee engagement, culture, team performance, and leadership development. In 2020, Adam was added to Business Insider's list of Rising Stars in Human Resources.

*** Correction: Ron Lovett refers to Gary Kelly as President of Southwest Airlines, his actual title is CEO & President.

Senior Director of People for Southwest Airlines Shari Conaway, embodies the principles of Servant Leadership 

Shari learned her Leadership skills from the ground up, starting as a Recruiter and then holding several different positions leading up to her current role. In her over 26 years at Southwest, her focus has always been on leading, guiding, and serving both External and Internal Customers.

Shari has over 30 years of Human Resources experience and has a passion for the airline industry and for Southwest Airlines.

Today Shari gives us a crash course on culture, talent acquisition and everything that goes into building high-performing teams.

John DiJulius is the authority on World Class customer experience. He is an international consultant, keynote speaker, and best-selling author of five customer service books. His newest book is, The Relationship Economy - Building Stronger Customer  Connections in The Digital Age.

John isn’t just talking about it, he lives it, as a very successful entrepreneur. He is the founder of three businesses: The DiJulius Group, John Robert’s Spa, and Believe in Dreams, a non profit that helps make dreams come true for deserving children. John talks to us today about how to make customer service our greatest competitive advantage.

Ashley Goodall is an executive, leadership expert, author, and has spent his career exploring large organizations from the inside. 

He currently serves as the Senior Vice President of Methods and Intelligence at Cisco, the data and research engine behind all the people stuff across the company. Prior to this, he led Leadership and Team Intelligence, an organization at Cisco focused entirely on serving teams and team leaders. 

He is the co-author, with Marcus Buckingham, of Nine Lies About Work: A Freethinking Leader’s Guide to the Real World—which was selected as the best management book of 2019 by Strategy + Business and one of Amazon’s best business and leadership books of 2019. He is also the author of two cover stories in the Harvard Business Review: The Feedback Fallacy—which was Harvard Business Review’s most popular article of 2019—and Reinventing Performance Management

This edition of the scaling culture podcast was recorded with live audience on zoom. Guests could ask questions and interact live with our guest. For more information about our next live event pleas see the show description.

Certified Coach and former Entrepreneurs Organization president out of Montreal.

Shawn works with entrepreneurs and their businesses to help accelerate their growth, while finding personal balance and happiness. He actively participates in mentoring programs, helping young entrepreneurs improve as both business leaders and individuals.

In today's discussion Shawn talks about what is critical to becoming a more confident and happy leader.

Bill Gates calls her “super high bandwidth.”

Bill Clinton has thanked her for “fostering American entrepreneurship.”

 

For over 30 years Leadership and Culture Coach, Serial Entrepreneur, and New York Times bestselling author Christine Comaford has helped leaders navigate growth and change. She specializes in applied neuroscience, which helps her clients achieve tremendous results in record time.

 

Her three bestselling business books are Wall Street Journal bestseller & USA Today bestseller.

SmartTribes: How Teams Become Brilliant Together and 

PowerYour Tribe: Create Resilient Teams in Turbulent Times and New York Times bestsellers 

Rules for Renegades.

Beth Miller is the founder of executive velocity, an organization that provides expert advice on leadership capabilities and succession planning. On today's episode she discusses the assessment process, the importance of understanding potential and why leaders should give serious thought to their own succession planning efforts.

Links
Executive Velocity
Ashley Goodall Livecast Registration

August 10, 2020

Kevin Crenshaw - Neverboss

Kevins Crenshaw is the author of Neverboss - a blueprint guide for empowering leadership. Kevin thrives on empowering leadership, creating order out of chaos, transforming cultures and companies, turning ordinary workers into extraordinary leaders and raising an incredible family.

Linkes:
Neverboss
Ashley Goodall Livecast Registration

 

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