Scaling Culture

Philips: How To Effectively Transform Organizational Culture - Episode 71

Our guest is Fabia Tetteroo-Bueno, CEO at Philips Latin America.

Fabia is a big fan and promoter of Philips’ goal to make the world healthier and more sustainable by innovation.

In 23 years at Philips, Fabia has held several senior positions across Philips – in Healthcare, Personal Health, Lighting, and TVs - in the Netherlands, China, Germany, Philippines, and Latin America.

One of Fabia’s objectives is to improve access to healthcare for people in Latin America and drive a strong Diversity & Inclusion agenda with the Philips team. Fabia’s motto is leading with purpose.

In this episode of Scaling Culture, Ron and Fabia discuss:

• The Huge cultural shift the company is going through in the past 15 years when Philips moved from being an electronics conglomerate known for lighting and tv’s to becoming a health technology company.
• Philips’ mission and DNA values
• Individual holistic view vs the person at work
• Philips’ diversity and inclusion strategies

For more information about Fabia, please connect with her on LinkedIn.
 
For more information about our podcast or to purchase the Scaling Culture Masterclass online course please go to ScalingCulture.Org

If you’re enjoying the Scaling Culture podcast, please subscribe and share. We’ll be back soon with another incredible guest! 

Krispy Kreme: Culture Change Management & Hybrid Workplace - Episode 70

Our guest is Badia Rebolledo Abud, Chief People Officer at Krispy Kreme.

Badia offers three decades of extraordinary success in a series of high-level roles at top-tier companies that include Krispy Kreme, Beiersdorf, Siemens, BEDEK, Nestle, and Procter & Gamble.

At Krispy Kreme, Badia’s main focus is to build the Human Resource strategy for the region from the ground up for this food and beverage company, including an expansion roadmap and a cultural vision for the region.

Prior to Krispy Kreme, Badia achieved over two decades of experience driving positive outcomes across Executive HR Leadership, Personnel Development, HR Technologies, Change Management, and Employee Relations.

In this episode of Scaling Culture, Ron and Badia discuss:

• Why it’s harder to change culture than to create it
• How to effectively create and implement change in the workplace environment
• How to develop a results-driven mindset
  
• The power of language and humbleness to be able to speak to employees’ hearts 

For more information about Badia, please connect with her on LinkedIn.

For more information about our podcast or to purchase the Scaling Culture Masterclass online course please go to ScalingCulture.Org

And if you’re enjoying the Scaling Culture podcast, please subscribe and share. We’ll be back soon with another incredible guest! 

Leadership & Crisis Management Tactics from GE’s ex-CEO and Chairman - Episode 69

Our guest is Jeff Immelt, ex-CEO and Chairman of GE and the author of HOT SEAT, a memoir of leadership in times of crisis. Jeff served as chairman and CEO of GE for 16 years where he revamped the company’s strategy, global footprint, workforce, and culture. Jeff has been named one of the “World’s Best CEOs” three times by Barron’s. During his tenure as CEO, GE was named “America’s Most Admired Company” by Fortune magazine and GE is recognized as one of “The World’s Most Respected Companies” in polls by Barron’s and the Financial Times. He has received fifteen honorary degrees and numerous awards for business leadership and chaired the President’s Council on Jobs and Competitiveness under the Obama administration.

In this episode of Scaling Culture, Ron and Jeff discuss:

• key leadership attributes and tactics
• 3 critical questions to check-and-balance future success
• 30-30-30-10: Jeff’s time management strategy
• Tools and systems to navigate crisis
• GE’s Simplification
• Digital transformation

For more information about Jeff, please connect with him on LinkedIn.

For more information about our podcast or to join the Scaling Culture Masterclass waiting list please go to ScalingCulture.Org.

If you’re enjoying the Scaling Culture podcast, please subscribe and share. We’ll be back soon with another incredible guest!

Gartner: How to Win the War for Talent and Build Humane, Employee-Focused Culture - Episode 68

Our guest is Brian Kropp, Chief of Research and Distinguished Vice President at Gartner. Brian has authored more than 40 research studies at Gartner, led more than 200 strategy sessions with executive teams at Fortune 100 companies and more than 300 Executive Education sessions across the Globe. He is a frequent contributor to CNN, the Economist, the Financial Times, the Wall Street Journal and other top media publications.  Brian has been named to Human Resource Executive’s Top 100 HR Tech Influencers and Engagedly’s Top 100 HR Influencers lists.

In this episode of Scaling Culture, Ron and Brian discuss:

• How companies that are focusing on people and talent are outperforming their competitors? 
• How HR is now a mix between science and art 
• Role of the leaders of tomorrow and the new Chief Purpose Officer and HR's drastic shift away from personnel and policy to “What is the heart and soul of the company”
• Innovative ways to compete in a tight labour market where competitors are offering 20% salary jumps

For more information about Brian, please connect with him on LinkedIn.

For more information about our podcast or to join the Scaling Culture Masterclass waiting list please go to ScalingCulture.Org.

If you’re enjoying the Scaling Culture podcast, please subscribe and share. We’ll be back soon with another incredible guest! 

RGP: How to Create a Sense of Community - Episode 67

Our guest is Katy Conway, Chief People Officer at RGP.

Katy has spent 25 years working in HR, with a heavy focus on talent acquisition, talent management, employee relations, analytics, and employee experience. She has worked in both public and privately-held organizations in higher education, consumer goods, consulting, and manufacturing.

In this episode of Scaling Culture, Ron and Katy discuss:

• How to create a sense of community and belonging for gig-driven employees? 
• How to find the best-fit talent based on DNA traits both for their team and for clients?
• The meaning of agile talent and 3 key drivers of employee retention

For more information about Katy, please connect with her on LinkedIn.

Our Scaling Culture Masterclass is coming out this December. This is the full cycle playbook that Ron wished he’d had 15 years ago. The masterclass covers best practices you can implement immediately. Each step in the framework is tangible, actionable, and has relatable stories, exercises, and leadership tips - come right from these very podcast interviews. To join the waiting list, please go to ScalingCulture.Org

If you’re enjoying the Scaling Culture podcast, please subscribe and share. We’ll be back next episode with another incredible guest! 

THE CEO TEST: Challenges that Make or Break All Leaders with Adam Bryant - Episode 66

Our guest is Adam Bryant - Managing Director at The ExCo Group and author of multiple books including the most recent "THE CEO TEST: Master the Challenges that Make or Break All Leaders,".

Adam has a 30-year career in journalism, including 18 years at The New York Times. He created the weekly "Corner Office" column in 2009, and has interviewed 525 CEOs and other leaders over a decade. Since joining The ExCo Group, he has started popular interview series on LinkedIn with board directors, CEOs, CHROs and prominent Black leaders, and he writes a monthly column on leadership for Strategy+Business magazine. Adam also is the senior adviser to the Reuben Mark Initiative for Organizational Character and Leadership at Columbia University.

In this episode of Scaling Culture, Ron and Adam discuss:

• How strategy drives culture and 4 key components for leaders to succeed
• The power of defining the most critical metric and setting the tone
• How to have tough conversations and the importance of listening skills 

For more information about Adam, please connect with him on LinkedIn or go to adambryantbooks.com.

For more information about the Scaling Culture Podcast or our Scaling Culture Masterclass that comes out in the next 5 weeks, go to scalingculture.org.

American Express GBT: How to Engage and Align Workforce Through Acquisitions and Pandemic - Episode 65

Our guest is Patty Huska, Chief People Officer for American Express Global Business Travel. She leads the Company’s Human Resources function supporting over 13,500 people globally. Patty is a strong advocate of Diversity and Inclusion is on the Strategic Advisory Board of WINIT by GBTA and has been recognized in the Top 40 Women in Travel. 

In this episode of Scaling Culture, Ron and Patty discuss:

• AmEx’s “blue box values” and Patty's personal culture aha moment when 9/11 happened, how it deeply affected their company culture to this day 20 years later
• How to integrate and align companies cultures when going through the acquisition
  
• AmEx experience through pandemic, virtual workplaces, and employee engagement strategies

For more information about Patty, please connect with her on LinkedIn.

For more information about the Scaling Culture Podcast or the Scaling Culture Masterclass, go to scalingculture.org. 

Human Rights Watch: How to Create Safe Work Environments - Episode 64

Our guest is Colin Mincy - Chief People Officer at Human Rights Watch, a global non-profit and NGO of 500 staff based in New York.

Human Rights Watch defends the rights of people in 90 countries, spotlighting abuses and bringing perpetrators to justice. Colin has had a long career in HR, culture, and training. He serves on boards and volunteers his time helping New York City’s workforce and new graduates by generating pathways out of poverty through employment opportunity

In this episode of Scaling Culture, Ron and Colin discuss:

• How to provide a safe space where individuals feel safe to speak out
• The most common type of workplace event where human rights violations occur 
• Strategies on how to deal with unfortunate issues to ensure the best path forward. 

For more information about Colin, please connect with him on LinkedIn.

For more information about the Scaling Culture Podcast or the Scaling Culture Masterclass, go to scalingculture.org.

Instacart: Scaling Culture Through Rapid Growth - Episode 63

Our guest is Christina Hall - Chief Human Resources Officer for Instacart.

Christina oversees the Company’s Human Resources, Recruiting, and Diversity Equity, and Inclusion functions. As CHRO. She brings a holistic people and talent strategy designed to attract, retain and develop employees at Instacart. She most recently served as Chief People Officer at LinkedIn, and previously worked at Facebook and Intuit.

In this episode of Scaling Culture, Ron and Christina discuss:

• Instacart’s experience developing creative and effective systems to re-energize the culture when rapidly scaling during pandemic
• Strategies on how to make culture be part of the day-to-day?
• Communication tactics and systems to intentionally engage the workforce at all levels

For more information about Christina Hall, please connect with her on LinkedIn.

For more information about the Scaling Culture Podcast or the Scaling Culture Masterclass, go to scalingculture.org. 

General Motors: Becoming the Most Inclusive Company in the World - Episode 62

Our guest is Ken Barrett - Global Chief of Diversity at General Motors.

As General Motors’ first Global Chief of Diversity, Ken Barrett leads GM’s diversity and inclusion portfolio, which includes workforce diversity strategy, empowering employee resource groups, and fostering an inclusive culture that promotes diversity of thought to help GM compete and win in the marketplace.

Prior to joining GM, Barrett, a retired Navy Captain, served as the Under Secretary of Defense’s acting director of the Office of Diversity Management and Equal Opportunity in Washington, D.C. He also served five years of award-winning performance as the U.S. Navy's Diversity Director, where he achieved historic levels of minority and female officer additions - a challenging shift from a previous dont ask dont tell mentality around LGBTQ+ in the forces. He also led transformational work-life balance initiatives. 

In this episode of Scaling Culture, Ron and Ken discuss:

• GM's mission to become the most inclusive company in the world and some practices that keep them accountable 
• How to measure inclusion and GM’s 8 metrics
• Some hiring practices to attract from a diverse candidate pool  

For more information about Ken Barrett, please connect with him on LinkedIn.

For more information about the Scaling Culture Podcast or the Scaling Culture Masterclass, go to scalingculture.org.