Scaling Culture

How To Embed Learning & Innovation Into Organizational Culture - Episode 41

Kelly Rider is Chief Learning and Talent Officer at PTC, a leading digital transformation solutions company.

She is responsible for establishing the central learning organization and driving PTC’s learning digital transformation.

Prior to PTC, Kelly held leadership positions in corporate L&D at SAP, SuccessFactors, Hewlett-Packard, and ACS/Intellinex.

In this episode, Kelly and Ron discuss:

• How to create a culture of continuous learning and improvement?
• How to shift from a traditional learning mindset to that of a constant learner?
• What is innovation and what are some ways we can embed creativity and innovation into organizational culture? 

Mindsets & Skills of Leaders of Tomorrow - Episode 40

Jacob Morgan is a 4x best-selling author, TED and keynote speaker, futurist, and the creator of FutureofWorkUniversity.com, an online education and training platform that helps future proof individuals and organizations by teaching them the skills they need to succeed in the future of work.

Jacob also hosts the Future of Work podcast, a weekly show where he speaks with senior executives, business leaders, and bestselling authors about how the world of work is changing.

He believes in creating organizations where we all WANT to show up to work, not where we NEED to show up to work.

In this episode, Jacob and Ron discuss:

• key skills & mindsets that leaders of tomorrow need and how to develop them
• How our perceptions define our reality as well as how we see the leadership in our team
• What coaching is and why not all leaders are great coaches?
• What is a futurist and how to become one?

Humanizing Organizational Cultures - Episode 39

Hilary Corna has over 10 years of experience working in senior executive positions for companies like Toyota Motor Asia Pacific and speaking on stages across the world.

Hilary’s been featured in the New York Times, Fortune, ForbesWoman, The Wall Street Journal, NBC, and dozens of other publications.

As a best-selling author of “One White Face”, her words have influenced leaders at every level to embrace their own humanity and in turn, become more conscious, empathetic and empowering with those they lead.  Hilary’s weekly thought-provoking emails are a must-read. 
 
In this episode, Hilary and Ron discuss:

• How to humanize organizational culture?
• How to develop a culture of love and caring?
• How to use automations for the good of the company vs dehumanizing the workplaces?

 

How To Strengthen Organizational Culture - Episode 38

Michael Salamey is Chief People Officer for a 3D e-commerce company “Ultimate 3D Printing Store”. 

Michael has spent 20 years in HR and Operations leadership, holding roles from Manager of People Development for North America's 12th largest LTL (Less-Than-Truckload) carrier to Chief Human Resources Officer (CHRO) of an international property mapping firm and Chief Operations Officer for a large Tampa-based Metro by T-Mobile retailer.

In this episode, Michael and Ron discuss:

• Employee vs Leader mentality
• Ways tech can drive results
• The importance of explaining how the business works financially to a new person joining the company and how their role participates in that
  
  

How To Use Negotiation Tactics To Build Relationships - Episode 37

Derek Gaunt is the author of Ego, Authority, Failure and a lecturer & trainer with 29 years of law enforcement experience, and ultimately became commander of hostage negotiations teams in the Washington, DC metropolitan area.

He is a negotiation trainer and personal coach now at Black Swan Group. Derek trains organizations around the world, on how the practices and principles on hostage negotiation that he learned in the field, can be applied to the business world.

In this episode, Derek and Ron not only discussed the below 4 topics but also Ron opened up about some of his own challenges managing his emotions in heated situations and Derek coached him in real time without missing a beat!

• How a curiosity mindset actually drives effective negotiation?
• A tried and tested tactic to make someone divulge more insight & context
• The power of empathy in all communication
• What are the “black swans” and how can you uncover them?

 

Microsoft’s Culture Transformation - Episode 36

Bhavana Bartholf is the Chief Transformation Officer for Microsoft USA, a $46B business with 9800+ people. 

She is recognized as a transformational leader, innovative technologist, STEM advocate and ally for women and racial/ethnical minorities (REM). She has a strong proven track record for growing female/REM workforce while promoting diversity and inclusion. 

Bhavana is dedicated to fostering positive, transparent, and collaborative work environments.

In this episode, Bhavana Bartholf and Ron Lovett discuss the following 4 topics:

• How Microsoft’s Culture was transformed from “know it all” to “learn it all”
• The importance of defining a culture
• Empathy + vulnerability = bravery
• Key steps to any organizational culture transformation or change management

The Culture Transformation at Tim Hortons - Episode 35

Dan MacDougall is a Tim Hortons franchisee in Atlantic Canada and he is a long-standing client of ours, who managed a culture transformation in his quick serve business and shares his journey of taking over the family business in a small town in Nova Scotia, Canada.

Dan didn't look to other franchisees for solutions, he knew they had the same challenges and weren't trying anything different. Instead, Dan decided to work on his culture and connect with people who were doing incredible things to create engaged teams.

Dan shares what a struggle it is to transform a culture and some of the difficult conversations he had along the way.

In this episode, we discuss common challenges in quick serve restaurants, and how the pandemic surprisingly led to the strongest cultural breakthrough in his team when he showed true leadership.

How to Build a Psychologically Safe Environment - Episode 34

Bill Flynn is the author of the best-selling book “Further, Faster - The Vital Few Steps that Take the Guesswork out of Growth''.

He has collaborated with Alan Mulally, pitched Steve Jobs, has worked for and advised hundreds of companies, including startups, where he has a long track record of success spanning multiple industries.

In this episode, Bill talks about how to build a psychologically safe environment, how to lead with the brain in mind, and how to unlock more human potential.

The Culture of Creativity & Innovation - Episode 33

Josh Linkner is a creative troublemaker. He started his career as a jazz guitarist and then went on to become the founder and CEO of five tech companies, which sold for a combined value of over $200 million.

Josh is also a deeply experienced business leader, venture capitalist, top-rated keynote speaker, and the author of four books including the New York Times Bestsellers, Disciplined Dreaming and The Road to Reinvention.

In this episode, Josh talks about techniques & systems companies and individuals can use to upgrade creativity by 5%, popular myths about human creativity, and how small everyday innovations drive oversized results.

Culture Change Across Franchises at Yum Brands UK - Episode 32

David Sturdee has been with Yum! Brands for the past 13 years, working in several regions; MENA, Asia Pacific and most recently Europe, as COO/CCO for Pizza Hut. David has been at the forefront of driving a foundational approach to the brand engagement, while deploying technology to change the customer experience. A firm believer in culture as the multiplier to strategy and technology deployment. 

In this episode, David talks about the impact of the pandemic on the restaurant industry, Yum Brands! restaurants’ experience going through a big culture shift, and how to build an environment where franchisees feel safe, aligned, and empowered.